Date item
The Date Item serves as a date switch within the itinerary.
All items (events) below the set Date Item, up to the next Date Item, are considered part of the same date and are represented as a single day within the itinerary.
How to use new itinerary editor to make attractive proposals to travelers
Organizing customer requests into a structured itinerary is very important for advancing travel consultations.
With Oooh’s new itinerary feature, frequently asked customer questions are concisely summarized and displayed in a smartphone-friendly format, making it more efficient to compile customer requests and increasing the conversion rate of applications.
Additionally, by utilizing the library function within the itinerary, previously created schedules can be recalled later, significantly reducing the time and effort required to create new itineraries.
Please make use of the new itinerary feature to offer attractive proposals to your customers!
目次
Flow for Publishing Itineraries
Please share the itinerary with your customers following the sequence: Create > Publish > Post in Chat
- Step1Create a new itineraryCreate a new itinerary form.
- Step2Edit Travel detailsFill in the travel details.
- Step3PublishPublish the itinerary.
- Step4Post to the chatPost the published itinerary to the customer chat.
Step1: Create a new itinerary
There are two methods for creating a new itinerary. Please proceed with creating a new itinerary using the method of your choice.
A. Create from a blank itinerary
When creating a new itinerary from a blank template, please follow the steps below to complete the process.
1. Click [Itineraries] menu
2. Click [New] button
B. Copy from an existing itinerary
When creating a new itinerary by copying an existing one, please follow the steps below to complete the process.
1. Open the itinerary you want to copy.
2. Click on “Copy as a Draft.”
Step2: Edit travel details (Itinerary)
Basic information
First, enter the basic information for the itinerary.
| No | Item | Description |
| 1 | Original Language: | Select the original language in which the itinerary will be created. *The selected original language cannot be changed later. |
| 2 | Company Logo: | Upload the company logo to be displayed on the itinerary. |
| 3 | Chat: | Specify the name of the chat corresponding to this itinerary. > Based on the selected chat, “User,” “Title,” “Travel Date,” and “Number of People” will be automatically entered. Please adjust the details as necessary according to the situation. |
| 4 | Price: | Enter the estimated travel cost. (Please make sure to enter the travel cost to be presented to the customer.) <Price display > Yes : The travel cost is displayed on the itinerary. No : The travel cost is not displayed on the itinerary. |
| 5 | Due Date: | Please set the **Due Date** as the validity period for the travel cost presented to the customer. |
| 6 | Main Image: | Upload a cover image for the itinerary. |
Itinerary: Schedule Details
items (events) and Library contents can be moved by drag-and-drop.
| No | Item | Description |
| 1 | Itinerary contents | Please add travel event items to this section.
|
| 2 | Library |
Description of Each Part
Concept image of Date Switch Items and Area Switch Items
| No | Item | Description |
| 1 | Date | Travel Date. |
| 2 | Title | The Title for the day. |
| 3 | Meals | Meals availability for the Day. Whether meals are included is automatically determined by the system based on the Meals Items within the same day.If changes are necessary, please manually adjust the status. |
| 4 | Close | You can hide the items for this day. |
| 5 | Delete | Delete this item. |
Area item
The Area Item functions as an area switch within the itinerary.
All items (events) between the set Area Item and the next Area Item, are considered part of the same area and are represented as a single area within the itinerary.
*The same concept applies as with Date Items.
| No | Item | Description |
| 1 | Category | Item category. Clicking this icon allows you to change the item’s category. |
| 2 | Country | The name of the country where the events (items) below take place. |
| 3 | Area | The name of the area where the events (items) below take place. |
| 4 | Add new area | You can add a new area to the [Area] list. *The area name in “Japanese” will be added by the Oooh Concierge, so it can be left blank. |
| 5 | New item | Add a new item (event). |
| 6 | Delete | Delete this item. |
Event items
Please register the events arranged by your company during the trip as the items listed below.
Note: Events registered here will be considered as targets for arrangement, so please proceed carefully.
*Items with the Category set to “Information” are considered “non-arranged” items and should be used for informational sharing purposes only (e.g., to display customer self-arranged details, self-guided tours, or other travel-related information).
*Items with the Category set to “Information” are considered “non-arranged” items and should be used for informational sharing purposes only (e.g., to display customer self-arranged details, self-guided tours, or other travel-related information).
| No | Item | Description |
| 1 | Category | Item category. Clicking this icon allows you to change the item’s category. |
| 2 | Time | Please enter the start time for this event (optional). e.g., 9:00, 3:00 PM, Afternoon… |
| 3 | Guide | If a guide/assistant is to be arranged for this event, please select the appropriate item from the list. |
| 4 | Title | |
| 5 | Google Spot information | |
| 6 | Notes | |
| 7 | Save to Library | |
| 8 | Copy | |
| 9 | New item | |
| 10 | Delete |
Group and save in the library.
You can save various event items in the itinerary as a group to the library.
The saved group will be saved in the library as “Category=Group,” allowing you to call and use all items at once.
It is recommended to save frequently used schedule as groups (e.g., half-day sightseeing tours).
The saved group will be saved in the library as “Category=Group,” allowing you to call and use all items at once.
It is recommended to save frequently used schedule as groups (e.g., half-day sightseeing tours).
Price includes/excludes
Please list the inclusions and exclusions of your arrangements.
When you press “Reflect the Itinerary Details” button, the content entered in the Itinerary will automatically be reflected in the list.
| No | Item | Description |
| 1 | “Reflect the Itinerary Details” button | When you push “Reflect the Itinerary Details” button, the content entered in the Itinerary will automatically be reflected in the list. |
| 2 | Details | For each item that is part of the arrangements, please provide the details. If it is not part of the arrangements, please indicate that it is not part of the arrangements. (e.g., “Not included”) *It is advisable to provide thorough information throughout the itinerary to prevent unnecessary questions from the customer. |
Hotel list
Please enter the information for the hotel to be arranged.
When you press “Reflect the Itinerary Details”, the content entered in the Itinerary (location and hotel name) will automatically be reflected in the list.
If the hotel information is not entered, the Hotel List section will not be displayed to the customer.
| No | Item | Description |
| 1 | “Reflect the Itinerary Details” button | When you press “Reflect the Itinerary Details”, the content entered in the Itinerary (location and hotel name) will automatically be reflected in the list. |
| 2 | Details | – Hotel Location (Automatically Reflected from the Itinerary) |
Other information
Please enter any additional information related to travel arrangements.
| No | Item | Description |
| 1 | Cancellation Policy | Please enter the cancellation policy for this trip. |
| 2 | “Register as master” button | |
| 3 | About tips (Optional) | Please provide the guidelines for tips at the destination. |
| 4 | Other (Optional) | |
| 5 | Company info | |
| 6 | Quo No. (Optional) | |
| 7 | Operator (Optional) |
Automatic Translation
The itinerary can be translated into other languages using AI.
If the itinerary needs to be translated into the customer’s language, make sure to click the “AI Translate” button whenever the itinerary is updated.
Currently available languages are as follows:
– Japanese
– English
– Traditional Chinese (under adjustment)
– Thai (under adjustment)
- Translation is executed by clicking the “AI Translate” button.
Any items where the original text has been modified or new entries have been added will not be automatically translated unless the “AI Translate” button is pressed. Therefore, when making changes to the itinerary, please ensure to execute “AI Translate” to update the translations accordingly.
Step3: Publish the itinerary
Review the itinerary details
Once you have completed entering the itinerary, please make sure to perform a final check of the itinerary details..
By clicking the “Preview” button, the saved itinerary will be displayed in a preview format.
Publish the itinerary
Finally, please click the “Save as Draft” → “Publish” button. This will publish the itinerary you created.
*Note: When the “Publish” button is pressed, both saving the draft and executing AI Translate will be performed automatically.
Step4: Post to the chat
Once the itinerary is published, the “Post to the Chat” button will appear.
Please click the button, and the link to the itinerary will be posted in the corresponding chat.